Mitel 5312 IP Phone (Refurbished)
Refurbished Mitel 5312 with monochrome display, programmable keys, and wideband audio. Supplied with new cables and 12-month warranty (upgrade option available). PoE-powered; optional power supply available separately.
PRODUCT OVERVIEW
The refurbished Mitel 5312 IP Phone is a reliable business VoIP handset designed for everyday office communications on compatible Mitel telephone systems.
It features a clear two-line display, 12 programmable feature keys, dedicated fixed-function controls and hands-free speakerphone operation. Dual Ethernet ports allow a computer and phone to share one network connection, while Power over Ethernet support can simplify installation where compatible network equipment is available.
Excellent Condition
Professionally refurbished, fully tested and cleaned. Very clean with minimal signs of previous use. Supplied with a new handset cord and network cable and ideal for reception areas, meeting rooms and other customer-facing environments.
Good Condition
Professionally refurbished, fully tested and cleaned. Supplied with a new handset cord and network cable and may show light cosmetic wear such as minor marks, surface wear or key shine, but remains presentable and fully functional.
WHAT’S INCLUDED
- ✓ Mitel 5312 IP Phone
- ✓ Mitel Telephone Handset
- ✓ New Handset Cord
- ✓ New Network Cable
- ✓ Adjustable Desktop Stand
- ✓ New Plain White Packaging
- ✓ 12-Month PCL Warranty
- ✓ Free Next Day UK Delivery
OPTIONAL EXTRAS
- + Compatible Mitel Power Adapter
- + Compatible Wired Headset
- + Replacement Handset
- + Wall-Mounting Hardware
- + 24-Month Extended Warranty
KEY FEATURES
Configurable for lines, extensions, features and speed dials
Clear 20-character display for call and feature information
Built-in speakerphone for convenient office conversations
Connect the phone and a nearby computer through one network point
Receive network data and compatible power through one cable
Quick access to hold, transfer, message, mute and volume controls
DESIGNED FOR BUSINESS
The Mitel 5312 is designed for general office users who need straightforward access to multiple lines, extensions and telephone-system features without the complexity of a larger executive handset.
Its two-line, 20-character display shows call information, prompts and feature details. Displayed information varies according to the telephone platform, system programming and active call state.
Twelve programmable keys can be configured by the telephone-system administrator for extension appearances, outside lines, commonly used features or one-touch speed dialling. Key functions and labels depend on the system configuration.
Dedicated fixed-function controls provide quick access to frequently used features such as hold, transfer or conference, redial, message access, mute, speakerphone and volume adjustment.
The integrated hands-free speakerphone allows users to make and receive calls without lifting the handset. A compatible wired headset can also be used where supported and correctly configured on the telephone system.
Two Ethernet ports allow the phone to connect to the local network while providing a pass-through connection for a nearby desktop computer. This can reduce the need for a second network socket at the workstation.
The phone can receive power from a compatible Power over Ethernet network switch or injector. Where PoE is unavailable, a suitable Mitel external power adapter is required and is available separately unless specifically stated as included.
The Mitel 5312 was produced for use across several Mitel telephone platforms, including MiVoice Business and MiVoice 250. SIP versions were also available, but firmware and platform compatibility must be confirmed before deployment.
TECHNICAL SPECIFICATIONS
| Model | Mitel 5312 |
| Product Type | Business IP Phone |
| Display | 2 Lines × 20 Characters |
| Programmable Keys | 12 |
| Key Indicators | Integrated LEDs |
| Fixed Controls | Call, Audio & Navigation |
| Speakerphone | Integrated Hands-Free |
| Headset Support | Compatible Wired Headset |
| Message Indicator | Visual Ring/Message LED |
| Network Ports | 2 × RJ45 Ethernet |
| Network Speed | 10/100 Ethernet |
| PC Pass-Through Port | Yes |
| Power over Ethernet | Supported |
| External Power | Optional Adapter |
| Network Addressing | DHCP or Static |
| VLAN Support | Platform Dependent |
| Primary Platforms | MiVoice Business & MiVoice 250 |
| SIP Firmware | Available on Suitable Units |
| Desk or Wall Mounting | Supported |
| Colour | Charcoal |
OUR 8-POINT REFURBISHMENT PROCESS
Hardware and core functions are checked by our experienced technicians.
Each item is sanitised and professionally cleaned before resale.
New high-quality leads and cables are supplied where stated.
High-wear or damaged parts are replaced where required.
Cosmetic details are restored or replaced where practical.
Previous user settings are cleared and the phone is prepared for configuration.
Every item receives a final quality-control inspection.
Securely packed in clean protective packaging for delivery.
COMPATIBILITY & SETUP
The Mitel 5312 is a system IP phone and normally requires a compatible Mitel telephone platform, suitable licensing and configuration by the system administrator or communications provider.
Connect the phone’s LAN port to a suitable Ethernet network. Where the network provides compatible Power over Ethernet, the phone can receive power through the network cable. Otherwise, a suitable external power adapter is required.
The second Ethernet port can be used to connect a nearby computer through the phone. Network settings, VLAN configuration and quality-of-service requirements should be confirmed with the system administrator before installation.
Mitel produced platform-specific and SIP firmware for the 5312. A unit configured for one platform may not register correctly on another without compatible firmware, provisioning files and administrator access.
Available lines, programmable keys, voicemail access, call forwarding, conferencing and other features are controlled by the connected telephone system rather than by the handset alone.
Please note: This telephone is not designed for direct connection to an ordinary analogue telephone line or the public telephone network. Please confirm your Mitel platform, firmware and power requirements before ordering. The external power adapter is not included unless specifically stated.
IDEAL FOR
- Existing Mitel telephone systems
- General office and administrative users
- Reception and customer-service desks
- Replacing a damaged or missing handset
- Users requiring programmable feature keys
- PoE-enabled business network installations
BUY REFURBISHED WITH CONFIDENCE
Professionally tested • New handset cord and network cable • 12-month warranty • Free next day UK delivery



