Mitel 5360 IP Phone (Refurbished)
Refurbished Mitel 5360 IP Phone – 7″ colour touchscreen, 48 programmable keys, HD audio, dual Gigabit Ethernet. Fully refurbished, UK-stocked, 12-month warranty.
PRODUCT OVERVIEW
The refurbished Mitel 5360 IP Phone is an advanced touchscreen business VoIP handset designed for managers, receptionists and professional users who require convenient access to multiple lines, contacts, applications and telephone-system features.
Its large seven-inch colour touchscreen provides an intuitive interface for calls, programmable keys and embedded applications. Dual Gigabit Ethernet ports, wideband audio, a full-duplex speakerphone and compatible headset support make it suitable for demanding office environments.
Excellent Condition
Professionally refurbished, fully tested and cleaned. Very clean with minimal signs of previous use. Supplied with a new handset cord and network cable and ideal for reception areas, meeting rooms and other customer-facing environments.
Good Condition
Professionally refurbished, fully tested and cleaned. Supplied with a new handset cord and network cable and may show light cosmetic wear such as minor marks, surface wear or key shine, but remains presentable and fully functional.
WHAT’S INCLUDED
- ✓ Mitel 5360 IP Phone
- ✓ Mitel Telephone Handset
- ✓ New Handset Cord
- ✓ New Network Cable
- ✓ Adjustable Desktop Stand
- ✓ New Plain White Packaging
- ✓ 12-Month PCL Warranty
- ✓ Free Next Day UK Delivery
OPTIONAL EXTRAS
- + Compatible Mitel Power Adapter
- + Compatible Wired Headset
- + Mitel Cordless DECT Accessories Module
- + Mitel Wireless Handset or Headset
- + Replacement Telephone Handset
- + Wall-Mounting Hardware
- + 24-Month Extended Warranty
KEY FEATURES
High-resolution display for calls, features and applications
Self-labelling keys for lines, contacts, features and speed dials
Clearer professional speech on compatible telephone systems
Natural hands-free conversations without lifting the handset
Dual network ports for the phone and a connected computer
Compatible network power and data through one Ethernet cable
DESIGNED FOR BUSINESS
The Mitel 5360 is designed for professional users who need quick access to multiple lines, extensions, contacts, call-handling features and business applications from one desktop telephone.
Its seven-inch backlit colour touchscreen provides an 800 × 480-pixel viewing area. The screen displays caller information, telephone status, programmable keys, menus and supported applications.
Self-labelling touchscreen keys can be configured as line appearances, speed dials, feature-access buttons, contacts or applications. The number and layout of available keys varies according to the connected Mitel platform and firmware.
On MiVoice Business systems, the telephone provides up to 48 programmable keys across three touchscreen pages. MiVoice 250 documentation describes up to 42 programmable keys across three pages.
Context-sensitive softkeys change according to the current call or application, providing relevant controls without filling the telephone with additional physical buttons.
The Gadget Sidebar provides quick access to supported functions and embedded applications, which can include call history, contacts, call forwarding, conference controls, voicemail and display settings. Available applications depend on the telephone system.
Wideband audio provides improved voice clarity on supported calls. The integrated full-duplex speakerphone allows natural hands-free conversations, while a compatible wired headset can be used for more private or frequent calling.
Selected Mitel cordless accessories can also be supported when the appropriate Mitel Cordless DECT Accessories Module is installed. The module and cordless accessories are available separately.
Dual Gigabit Ethernet ports allow the phone to connect to the business network while providing a pass-through connection for a nearby computer without reducing a compatible Gigabit network connection to 100Mbps.
The Mitel 5360 was available for Mitel MiNet call-control systems and with separate SIP firmware. Firmware, provisioning, licences and platform configuration must match the intended telephone service.
TECHNICAL SPECIFICATIONS
| Model | Mitel 5360 |
| Product Type | Touchscreen Business IP Phone |
| Display Size | 7 Inches |
| Display Resolution | 800 × 480 Pixels |
| Display Type | Backlit Colour Touchscreen |
| Programmable Keys | Platform Dependent |
| MiVoice Business Keys | Up to 48 |
| MiVoice 250 Keys | Up to 42 |
| Key Pages | 3 Pages |
| Context Softkeys | Platform/Application Dependent |
| Embedded Applications | System Dependent |
| Audio | Wideband Supported |
| Speakerphone | Full-Duplex Hands-Free |
| Wired Headset Support | Yes |
| Cordless Module Support | Optional Mitel Module |
| Message Indicator | Visual Ring/Message LED |
| Network Ports | 2 × RJ45 Ethernet |
| Network Speed | 10/100/1000 Ethernet |
| PC Pass-Through Port | Yes |
| Power over Ethernet | IEEE 802.3af Compatible |
| External Power | Optional 48V Adapter |
| Network Addressing | DHCP or Static |
| MiNet Support | With Suitable Firmware |
| SIP Support | With Suitable Firmware |
| Expansion Support | Selected Mitel Accessories |
| Desk Stand | Adjustable |
| Colour | Charcoal |
OUR 8-POINT REFURBISHMENT PROCESS
Hardware and core functions are checked by our experienced technicians.
Each item is sanitised and professionally cleaned before resale.
New high-quality leads and cables are supplied where stated.
High-wear or damaged parts are replaced where required.
Cosmetic details are restored or replaced where practical.
Previous user settings are cleared and the phone is prepared for configuration.
Every item receives a final quality-control inspection.
Securely packed in clean protective packaging for delivery.
COMPATIBILITY & SETUP
The Mitel 5360 is a system IP phone and normally requires a compatible Mitel telephone platform, suitable licensing and provisioning by the system administrator or communications provider.
Connect the LAN port to a suitable Ethernet network. Where compatible Power over Ethernet is available, the telephone can receive power through the network cable. Otherwise, a suitable Mitel 48V external power adapter is required.
The second Gigabit Ethernet port can provide a network connection to a nearby computer. Network addressing, VLAN settings, security and quality-of-service requirements should be confirmed with the system administrator.
Mitel produced MiNet and SIP software for the 5360. A telephone prepared for one protocol or platform may not register on another without the correct firmware, licences, provisioning files and administrator access.
The number of programmable keys, available applications and touchscreen layout vary between MiVoice Business, MiVoice 250 and SIP configurations. These functions are controlled by the connected telephone system rather than by the handset alone.
Optional cordless accessories require the compatible Mitel Cordless DECT Accessories Module. The module, cordless handset, headset and charging accessories are not included unless specifically stated.
Please note: This telephone does not connect directly to an ordinary analogue telephone line. Please confirm the required Mitel platform, firmware, licensing and power arrangement before ordering. The external power adapter is not included unless specifically stated.
IDEAL FOR
- Existing Mitel telephone systems
- Reception and customer-service desks
- Managers and executive users
- Users requiring touchscreen call control
- Gigabit-enabled business networks
- Replacing a damaged or missing Mitel handset
BUY REFURBISHED WITH CONFIDENCE
Professionally tested • New handset cord and network cable • 12-month warranty • Free next day UK delivery


