Mitel MiVoice 6920 IP Phone (Refurbished)
Refurbished Mitel 6920 IP phone with 3.5″ colour display, dual Gigabit ports, and HD voice. Professionally refurbished with 12-month warranty (option to extend). PoE-powered; optional power supply available separately.
PRODUCT OVERVIEW
The refurbished Mitel MiVoice 6920 IP Phone is a professional business VoIP handset designed for everyday office communications on compatible Mitel telephone systems.
It features a clear 3.5-inch colour display, self-labelling programmable keys, wideband audio, an enhanced hands-free speakerphone and flexible wired-headset connectivity. Dual Gigabit Ethernet ports allow the phone and a nearby computer to share one network connection, while Power over Ethernet can simplify installation.
Excellent Condition
Professionally refurbished, fully tested and cleaned. Very clean with minimal signs of previous use. Supplied with a new handset cord and network cable and ideal for reception areas, meeting rooms and other customer-facing environments.
Good Condition
Professionally refurbished, fully tested and cleaned. Supplied with a new handset cord and network cable and may show light cosmetic wear such as minor marks, surface wear or key shine, but remains presentable and fully functional.
WHAT’S INCLUDED
- ✓ Mitel MiVoice 6920 IP Phone
- ✓ Mitel Telephone Handset
- ✓ New Handset Cord
- ✓ New Network Cable
- ✓ Adjustable Desktop Stand
- ✓ New Plain White Packaging
- ✓ 12-Month PCL Warranty
- ✓ Free Next Day UK Delivery
OPTIONAL EXTRAS
- + Compatible Mitel Power Adapter
- + Compatible Analogue or EHS Headset
- + Compatible USB Headset
- + Mitel M695 Expansion Module
- + Mitel Wireless LAN Adapter
- + Replacement Telephone Handset
- + 24-Month Extended Warranty
KEY FEATURES
Clear 320 × 240-pixel screen for calls, menus and key labels
Six self-labelling keys with multiple feature assignments
Clearer professional speech on compatible telephone systems
Advanced audio processing for clearer hands-free calls
Dual network ports for the phone and a connected computer
Supports analogue, DHSG/EHS and compatible USB headsets
DESIGNED FOR BUSINESS
The Mitel MiVoice 6920 is designed for office users who need a modern business handset with straightforward access to lines, contacts, call history, voicemail and commonly used telephone-system features.
Its 3.5-inch QVGA colour display has a resolution of 320 × 240 pixels and adjustable brightness. It presents caller details, call status, menus, contacts and programmable-key labels.
Six self-labelling programmable keys can be assigned to lines, extensions, speed dials or system features. Multiple pages allow additional assignments, with the exact number available depending on firmware and telephone-system configuration.
Four context-sensitive softkeys change according to the current call, menu or application, placing relevant options on screen when they are required.
Dedicated physical controls provide convenient access to contacts, call history, voicemail, settings, hold, redial, mute, speaker or headset mode and listening-volume adjustment.
Wideband audio supports clearer speech on compatible calls. The enhanced speakerphone uses advanced audio processing to provide richer and more natural hands-free conversations.
The telephone supports analogue wired headsets, DHSG/EHS wireless headset connections and compatible USB headsets. Available remote call-control functions vary according to the headset, firmware and telephone platform.
The external USB 2.0 port can support selected headsets and Mitel accessories. The standard 6920 does not have native Bluetooth, although certain Bluetooth accessories may work through a compatible USB adapter.
Dual Gigabit Ethernet ports allow the telephone to connect to the business network while providing a pass-through network connection for a nearby computer.
The phone can normally receive power through a compatible Power over Ethernet switch or injector. A suitable external Mitel power adapter is required where PoE is unavailable or where an accessory combination requires additional power.
The Mitel 6920 was produced for MiVoice Business and other Mitel or SIP platforms. Firmware, provisioning, licences and system configuration must match the intended telephone service.
TECHNICAL SPECIFICATIONS
| Model | Mitel MiVoice 6920 |
| Product Type | Business IP Phone |
| Display Size | 3.5 Inches |
| Display Resolution | 320 × 240 Pixels |
| Display Type | Backlit Colour TFT LCD |
| Programmable Keys | 6 Self-Labelling Keys |
| Programmable Functions | Multiple Pages, Platform Dependent |
| Context Softkeys | 4 |
| Audio | Wideband Supported |
| Speakerphone | Enhanced Hands-Free |
| Analogue Headset | Supported |
| DHSG/EHS Headset | Supported |
| USB Headset | Supported |
| Bluetooth | No Integrated Bluetooth |
| Integrated Wi-Fi | No |
| USB Port | 1 × USB 2.0 Host |
| Network Ports | 2 × RJ45 Ethernet |
| Network Speed | 10/100/1000 Ethernet |
| PC Pass-Through Port | Yes |
| Power over Ethernet | IEEE 802.3af/802.3at |
| PoE Class | Hardware/Firmware Dependent |
| External Power | Optional 48V Adapter |
| Expansion Support | Mitel M695 Module |
| MiVoice Business | Supported with MiNet Firmware |
| SIP Support | With Suitable Firmware |
| Desk Stand | Two Viewing Angles |
OUR 8-POINT REFURBISHMENT PROCESS
Hardware and core functions are checked by our experienced technicians.
Each item is sanitised and professionally cleaned before resale.
New high-quality leads and cables are supplied where stated.
High-wear or damaged parts are replaced where required.
Cosmetic details are restored or replaced where practical.
Previous user settings are cleared and the phone is prepared for configuration.
Every item receives a final quality-control inspection.
Securely packed in clean protective packaging for delivery.
COMPATIBILITY & SETUP
The Mitel MiVoice 6920 is a system IP phone and requires a compatible Mitel or SIP telephone platform, suitable licensing and provisioning by the system administrator or communications provider.
Connect the LAN port to a suitable Ethernet network. Where compatible Power over Ethernet is available, the telephone can receive power through the network cable. Otherwise, a compatible Mitel 48V power adapter is required.
The second Gigabit Ethernet port can provide a network connection to a nearby computer. Network addressing, VLAN settings, security and quality-of-service requirements should be confirmed with the system administrator.
Mitel produced MiNet and SIP firmware for the 6920. A telephone configured for one protocol or platform may not register on another without the correct firmware, licences, provisioning files and administrator access.
The standard 6920 does not include integrated Bluetooth or Wi-Fi. The later 6920w adds both features. Wireless network access on the standard phone requires a separately compatible wireless bridge or adapter.
Attaching expansion modules or other accessories may increase the phone’s power requirement. A compatible external power adapter or higher-power PoE arrangement may therefore be required.
Please note: This telephone does not connect directly to an ordinary analogue telephone line. Please confirm the required Mitel platform, firmware, licensing and power arrangement before ordering. The external power adapter is not included unless specifically stated.
IDEAL FOR
- Existing Mitel telephone systems
- General office and administrative users
- Reception and customer-service desks
- Users requiring flexible wired-headset support
- Gigabit-enabled business networks
- Replacing a damaged or missing Mitel handset
BUY REFURBISHED WITH CONFIDENCE
Professionally tested • New handset cord and network cable • 12-month warranty • Free next day UK delivery


