Plantronics CS520 Wireless Headset
The Plantronics CS520 is a professional wireless DECT binaural headset with noise-cancelling microphone, all-day comfort, and up to 120m range. Ideal for office and call centre use.
PRODUCT OVERVIEW
The new Plantronics CS520 Wireless Headset is a professional stereo DECT headset system designed for users who require wireless freedom while handling calls from a compatible desk phone.
Its dual-ear design helps users concentrate on conversations, while the noise-cancelling boom microphone reduces surrounding office sound. The supplied charging base connects to the telephone and provides a secure place to store and recharge the headset between calls.
Brand New
Supplied new and unused with the Plantronics / Poly CS520 stereo headset, charging base, telephone-interface cable and UK power adapter. Ideal for professional offices, contact centres, reception desks and customer-service teams.
WHAT’S INCLUDED
- ✓ Plantronics / Poly CS520 Stereo Headset
- ✓ Wireless Charging Base
- ✓ Telephone-Interface Cable
- ✓ UK Power Adapter
- ✓ Rechargeable Headset Battery
- ✓ Fitted Ear Cushions
- ✓ Manufacturer Packaging
- ✓ 12-Month PCL Warranty
- ✓ Free Next Day UK Delivery
OPTIONAL EXTRAS
- + Compatible Electronic Hook Switch Cable
- + Poly HL10 Handset Lifter
- + Replacement Ear Cushions
- + Replacement Headset Battery
- + Replacement Power Adapter
- + 24-Month Extended Warranty
KEY FEATURES
Dual-ear call audio with freedom to move away from the desk
Up to approximately 107 metres in suitable open areas
Reliable battery performance for extended professional calling
Helps reduce surrounding office noise during conversations
Convenient answer, end, mute and listening-volume controls
Connects to a wide range of compatible business telephones
DESIGNED FOR BUSINESS
The Plantronics CS520 is designed for desk-phone users who need to move around the office while remaining connected to calls.
Its charging base connects between a compatible desk phone and its telephone handset using the supplied interface cable. The headset then communicates wirelessly with the base using DECT technology.
The dual-ear design delivers call audio through both speakers, helping users remain focused during customer conversations and other concentrated telephone work.
The adjustable noise-cancelling boom microphone helps reduce surrounding office sound so the user’s voice remains clearer to callers.
The microphone boom can be positioned for reliable voice pickup and allows the headset to be worn with the microphone on either side of the head.
On-headset controls provide convenient access to call answering and ending, microphone mute and listening-volume adjustment.
Remote call answering requires the correct connection arrangement. With a standard telephone-interface cable, users will normally need to lift and replace the desk-phone handset manually.
A compatible electronic hook-switch cable or Poly HL10 handset lifter can allow calls to be answered and ended from the headset while away from the desk.
DECT wireless technology provides greater workplace range than a conventional Bluetooth headset. The maximum range is up to approximately 107 metres in a suitable open area.
Practical indoor range will normally be lower and depends on walls, floors, building materials, electrical interference and the position of the charging base.
The rechargeable headset battery provides up to approximately 13 hours of talk time under manufacturer test conditions.
When not in use, the headset sits in the supplied base for convenient storage and charging.
The base includes compatibility, microphone-level and listening-volume controls that can be adjusted to suit different telephone systems.
Wideband audio can provide clearer, more natural speech when supported by the connected telephone and telephone system. Narrowband operation is also available for broader compatibility.
SoundGuard acoustic protection helps limit sudden loud sounds transmitted through the headset during calls.
Plantronics was renamed Poly following its acquisition of Polycom, and Poly later became part of HP. Product packaging and branding may therefore display Plantronics, Poly or HP Poly.
TECHNICAL SPECIFICATIONS
| Model | Plantronics CS520 |
| Current Brand | Poly / HP Poly |
| Product Family | CS500 Series |
| Product Type | Wireless Desk-Phone Headset |
| Wearing Style | Stereo / Dual Ear |
| Wireless Technology | DECT |
| Open-Area Range | Up to 107 Metres / 350 Feet |
| Indoor Range | Environment Dependent |
| Desk-Phone Connection | Telephone-Interface Cable |
| Computer Connection | No |
| Mobile Connection | No |
| Microphone Type | Noise Cancelling |
| Speaker Bandwidth | 20Hz–6.8kHz |
| Audio Modes | Wideband or Narrowband |
| Call Controls | Answer/End, Mute & Volume |
| Remote Call Control | Requires EHS or HL10 |
| Acoustic Protection | SoundGuard |
| Talk Time | Up to 13 Hours |
| Battery Type | Rechargeable |
| Charging Method | Supplied Base |
| Headset Weight | Approximately 96g |
| Colour | Black |
WHY BUY NEW FROM PCL?
Supplied new and unused for reliable professional deployment.
Headset, charging base, telephone cable and power adapter are supplied.
DECT technology allows users to move around while remaining on calls.
Noise-cancelling microphone technology helps reduce background sound.
Dual-ear audio supports concentrated professional telephone work.
Headset controls place call, mute and volume functions within reach.
Covered by our 12-month warranty for added peace of mind.
Securely packed and supplied with free next day UK delivery.
COMPATIBILITY & SETUP
The Plantronics CS520 is designed to connect to a compatible desk phone through the supplied telephone-interface cable.
The charging base is normally connected between the telephone and its handset. Compatibility and audio-level controls on the base may need to be adjusted during installation.
With the standard telephone-interface cable, the user will normally need to lift and replace the desk-phone handset manually when making or receiving calls.
Remote call answering and ending requires either a compatible electronic hook-switch cable or a Poly HL10 mechanical handset lifter.
Electronic hook-switch cables are telephone-specific. The correct cable depends on the exact manufacturer and model of desk phone and is not included unless specifically stated.
The CS520 connects to one desk phone. It does not provide a direct USB computer connection, Bluetooth mobile connection or multi-device base.
Wireless range depends on the workplace. Walls, floors, reinforced construction, other wireless equipment and the position of the charging base can reduce the maximum operating distance.
Please note: Please confirm your exact telephone model before ordering, particularly where remote call control is required. An EHS cable or handset lifter is not included unless specifically stated.
IDEAL FOR
- Busy offices and contact centres
- Reception and customer-service teams
- Regular desk-phone users
- Staff who move around during calls
- Users who prefer a dual-ear headset
- Compatible business telephone systems
BUY NEW WITH CONFIDENCE
Brand new and unused • Complete desk-phone headset system • 12-month warranty • Free next day UK delivery



