Plantronics EncorePro HW530 Over-the-Ear Wired Headset (Refurbished)
The Plantronics HW530 is a lightweight over-the-ear headset with wideband audio and a noise-cancelling microphone. Designed for professional office use, it’s supplied fully refurbished with cable and 12-month warranty.
PRODUCT OVERVIEW
The refurbished Plantronics EncorePro HW530 Over-the-Ear Wired Headset is a lightweight professional headset designed for contact centres, customer-service teams and users who prefer a discreet single-ear wearing style.
Its over-the-ear design avoids the need for a conventional headband, while the noise-cancelling microphone helps reduce surrounding office sound. The Poly Quick Disconnect connection allows the headset to be combined with a compatible desk-phone cable, amplifier or USB adapter.
Excellent Condition
Professionally refurbished, fully tested and cleaned. Very clean with minimal signs of previous use. Supplied with a new ear cushion and earloop and ideal for reception areas, contact centres and other customer-facing environments.
Good Condition
Professionally refurbished, fully tested and cleaned. Supplied with a new ear cushion and earloop and may show light cosmetic wear such as minor marks or surface wear, but remains presentable and fully functional.
WHAT’S INCLUDED
- ✓ Plantronics / Poly EncorePro HW530 Headset
- ✓ Integrated Quick Disconnect Headset Lead
- ✓ New Earloop
- ✓ New Ear Cushion
- ✓ New Plain White Packaging
- ✓ 12-Month PCL Warranty
- ✓ Free Next Day UK Delivery
OPTIONAL EXTRAS
- + Poly QD Desk-Phone Connection Cable
- + Poly QD to USB-A Adapter
- + Poly QD to USB-C Adapter
- + Compatible Headset Amplifier
- + Replacement Earloops and Cushions
- + 24-Month Extended Warranty
KEY FEATURES
Discreet single-ear wearing style without a headband
Helps reduce surrounding office noise during conversations
Supports compatible telephone, amplifier and USB adapters
Designed for regular professional use throughout the day
Positioning guides support consistent microphone placement
Helps protect against sudden excessive sound levels
DESIGNED FOR BUSINESS
The Plantronics EncorePro HW530 is designed for professional users who handle frequent telephone or computer-based calls but prefer a discreet alternative to a conventional headband headset.
Its single-ear design leaves one ear open, allowing the user to remain aware of colleagues, visitors and surrounding workplace activity.
The headset sits over the ear using a replaceable earloop and cushion. Large and small wearing accessories are available, allowing the fit to be adjusted for different users.
The compact wearing style is useful for reception staff, supervisors and customer-service professionals who do not want to wear a full overhead headset.
Its flexible noise-cancelling microphone helps reduce surrounding conversation and general office sound so the user’s voice remains clearer to customers and colleagues.
Visual and tactile positioning guides on the microphone boom help users place the microphone consistently for reliable voice pickup.
The microphone and wearing assembly can be configured for use on either side of the head.
The headset uses the established Poly Quick Disconnect system. This allows the user to disconnect from the lower cable without removing the headset.
Different Quick Disconnect lower cables and adapters allow the same headset to be used with compatible desk phones, headset amplifiers and computers.
The precise controls available depend on the lower cable or adapter. A basic desk-phone cable may provide audio only, while selected USB adapters can add call, mute and volume controls.
The HW530 does not contain a battery and requires no charging or wireless pairing. It receives audio and microphone connectivity through the attached lower cable or adapter.
SoundGuard acoustic protection helps limit sudden excessive sounds transmitted through the headset. Additional protection features can depend on the connected amplifier or USB adapter.
The headset is optimised primarily for professional voice communications rather than music or general multimedia listening.
Plantronics was renamed Poly following its acquisition of Polycom, and Poly later became part of HP. Product branding may therefore display Plantronics, Poly or HP Poly.
TECHNICAL SPECIFICATIONS
| Model | Plantronics EncorePro HW530 |
| Current Name | Poly EncorePro 530 |
| Product Family | EncorePro 500 Series |
| Product Type | Corded Professional Headset |
| Wearing Style | Mono / Over the Ear |
| Connection | Poly Quick Disconnect |
| Direct USB Connection | No – Adapter Required |
| Direct Desk-Phone Connection | No – Lower Cable Required |
| Wireless Connectivity | No |
| Microphone Type | Noise Cancelling |
| Microphone Bandwidth | 150Hz–6.8kHz |
| Microphone Boom | Flexible with Positioning Guides |
| Audio Optimisation | Voice Communications |
| Acoustic Protection | SoundGuard |
| Call Controls | Depend on Adapter or Cable |
| Earloop Sizes | Large and Small Available |
| Ear Cushion Options | Foam or Leatherette |
| Left/Right Wearing | Supported |
| Battery Required | No |
| Condition | Professionally Refurbished |
| Colour | Black |
OUR 8-POINT REFURBISHMENT PROCESS
Audio, microphone, cabling and Quick Disconnect operation are checked by our experienced technicians.
Each item is sanitised and professionally cleaned before resale.
New leads, cables and cushions are supplied where stated.
High-wear or damaged parts are replaced where required.
Cosmetic details are restored or replaced where practical.
The headset is prepared for connection to a compatible lower cable or adapter.
Every item receives a final quality-control inspection.
Securely packed in clean protective packaging for delivery.
COMPATIBILITY & SETUP
The Plantronics EncorePro HW530 terminates in a Poly Quick Disconnect connector. It cannot connect directly to a desk phone, computer or mobile device without a compatible lower cable, adapter or amplifier.
For desk-phone use, the required lower cable depends on the exact telephone manufacturer, model and headset-port arrangement.
Some telephones accept a compatible Poly QD cable directly, while others may require a headset amplifier or telephone-specific adapter.
For computer use, a compatible Poly QD-to-USB adapter is required. USB-A and USB-C adapter options are available separately.
Functions such as call answering, ending, mute and volume control depend on the selected lower cable or USB adapter and the connected telephone or application.
The Quick Disconnect connector allows users to leave their workstation without removing the headset by separating the headset lead from the lower connection cable.
The supplied earloop and cushion should be fitted securely and adjusted so that the microphone sits close to the corner of the mouth without touching the face.
Please note: A desk-phone lower cable, USB adapter or amplifier is not included unless specifically stated. Please confirm the intended telephone or computer connection before ordering.
IDEAL FOR
- Contact centres and helpdesks
- Reception and customer-service teams
- Users handling frequent professional calls
- Compatible desk-phone systems
- Computer calling with a QD USB adapter
- Users who prefer a discreet over-ear headset
BUY REFURBISHED WITH CONFIDENCE
Professionally tested • New earloop and cushion • 12-month warranty • Free next day UK delivery





